Formal Communication Can Control Behavior, but Informal Communication Cannot

question 76

True/False

Formal communication can control behavior, but informal communication cannot.

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Definitions:

Rational Approach

A method or process based on logic, reason, and systematic planning rather than on emotions or impulse.

Test Validation

The process of ensuring that a test is reliable and accurately measures what it is designed to assess.

Predictive Validity

Predictive validity refers to the extent to which a score on a scale or test predicts future performance on a related outcome.

Content Validity

The extent to which a test or measurement accurately represents the entire range of possible items or situations it is supposed to measure.