Jon Is the Manager of the Finance Department

question 14

Multiple Choice

Jon is the manager of the Finance department. He has to inform the employees in the department about the introduction of a new analytical software and the resultant changes in procedures. Which one of the following types of communication does he use?

• A) upward
• B) downward
• C) lateral
• D) diagonal

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Definitions:

Evolutionary-developed

Pertains to characteristics, systems, or processes that have evolved over time through natural selection and adaptation.

Heuristics

Mental shortcuts or rules of thumb that ease the cognitive load of making a decision.

Decision Making

The process of identifying and choosing alternatives based on the values and preferences of the decision-maker.

Shelf-space

The amount of area or space available on shelves in a store allocated to display products.