A Central Operation from Which a Company Operates Its Inbound

question 28

Multiple Choice

A central operation from which a company operates its inbound and outbound telemarketing programs is a

• A) call centre
• B) clearing house
• C) advertising agency
• D) fulfillment organization
• E) support contact centre

---

Definitions:

Memory Strategy

Techniques or methods employed to enhance memory performance, facilitating the encoding, storage, and retrieval of information.

Other-Transforming

An immature interpersonal style in which an individual tries to dominate or coerce a friend into meeting his needs. Acting to change or transform the other; can involve bullying, aggression, or manipulation.

Interpersonal Orientation

The way an individual characteristically interacts on a social level.

Aggressive Behaviors

Actions intended to harm or intimidate others, which can be physical or verbal.