A Customer Relationship Management (CRM) System Contains the Names and Phone

question 60

Multiple Choice

A customer relationship management (CRM) system contains the names and phone numbers of customers. Such details stored in a CRM system are part of the ________ component.

• A) hardware
• B) data
• C) procedure
• D) programming
• E) process

Comprehend the importance of adopting international quality standards and their role in quality assurance.

Realize the significance of defect rates and tolerance ranges in maintaining product quality.

Familiarize with benchmarking as a tool for continuous improvement through external comparisons.

Understand the concepts of reorder point, reorder quantity, lead time, and their importance in inventory management.

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Definitions:

Liver Failure

A severe loss of liver function due to damage beyond the organ's ability to repair itself, leading to life-threatening complications.

Transplant Waiting

The period during which patients are on a waiting list for organ transplantation due to organ failure or damage.

Posttraumatic Stress Disorder

A mental health condition affecting individuals exposed to or who have witnessed trauma, marked by severe anxiety, recurring nightmares, and flashbacks.

Sexual Functioning

Refers to the physical and psychological processes that contribute to the sexual response cycle, including desire, arousal, orgasm, and resolution.