Organizations Can Lock in Customers by Making It Difficult or Expensive

question 19

True/False

Organizations can lock in customers by making it difficult or expensive for them to move to another product.

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Definitions:

Physically Exhausted

A state of extreme physical fatigue or depletion, often resulting from prolonged physical activity, stress, or lack of sleep.

Mentally

Pertaining to the mind or psychological state of an individual.

Type 2 Diabetes

A chronic condition characterized by high blood sugar levels due to insulin resistance or a lack of insulin production.

Metabolic Syndrome

A cluster of conditions—increased blood pressure, high blood sugar, excess body fat around the waist, and abnormal cholesterol levels—that occur together, increasing the risk of heart disease, stroke, and diabetes.