What Are the Two Dimensions of Process Quality? How Can

question 18

Essay

What are the two dimensions of process quality? How can organizations improve process quality? How do information systems improve process quality?

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Definitions:

Bounded Rationality

A concept suggesting that when individuals make decisions, their rationality is limited by the information they have, the cognitive limitations of their minds, and the finite amount of time they have to make a decision.

Perceptual Defence

The psychological mechanism by which individuals unconsciously filter out or modify distressing information to protect themselves.

Functional Specialty

An area of expertise or a department within an organization that focuses on a specific function or discipline, such as marketing, finance, or human resources.

Information Overload

The state of having more information available than one can easily process or manage, often leading to stress or decision-making difficulties.