Which of the Following Is a Dynamic, Social Media-Based CRM

question 83

Multiple Choice

Which of the following is a dynamic, social media-based CRM process?

• A) social CRM
• B) human resource CRM
• C) media CRM
• D) traditional CRM
• E) vibrant CRM

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Definitions:

Production And Consumption

The processes of creating goods and services (production) and using or purchasing them (consumption), fundamental to economic systems.

Micro Power

Refers to the localized, often personal, forms of power and influence that operate at the micro-level within societies or institutions.

Macro-level

Pertaining to large-scale structures or processes, often encompassing the entirety of a society or a major component thereof.

Michel Foucault

A French philosopher and historian known for his critical studies of social institutions, including psychiatry, medicine, and the prison system.