Success Metrics Are Also Known as ________

question 100

Multiple Choice

Success metrics are also known as ________.

• A) key performance indicators (KPI)
• B) performance scale identifiers (PSI)
• C) vanity metrics
• D) conversion rates
• E) realization indicators

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Definitions:

Assignable Cause

A specific, identifiable source of variation in a process, distinct from random variation and often indicating a need for corrective action.

Inadequate Training

A situation where employees have not been provided sufficient or appropriate training to perform their jobs effectively.

Central Limit Theorem

The theoretical foundation for \(\overline{x}\)-charts, which states that regardless of the distribution of the population of all parts or services, the x distribution tends to follow a normal curve as the number of samples increases.

Normal Distribution

A probability distribution that is symmetric around the mean, showing that data near the mean are more frequent in occurrence than data far from the mean.