If You Have a Complaint About the Fees Being Charged

question 68

Multiple Choice

If you have a complaint about the fees being charged by your lawyer

• A) you should not discuss your concerns with your lawyer directly.
• B) you can have your bill reviewed by a court official.
• C) you must participate in a fee mediation service.
• D) your provincial law society represents your only course of action.
• E) you should begin by commencing a court action.

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Definitions:

Customer Service

The support and guidance offered by a firm to its customers or users of its goods or services.

Time-Driven

This refers to a method or activity that is determined, scheduled, or measured based on the passage of time, often used in costing and process management.

Activity-Based Costing

A costing method that assigns costs to products or services based on the resources they consume, aiming for more accurate costing and insights.

Preparing Deliveries

The process involved in getting goods ready for shipment to customers.