Frank Has Discovered That His Employer Is Part of a Group

question 42

Multiple Choice

Frank has discovered that his employer is part of a group of banks that is manipulating interest rates. He would like to stop this practice at his employer but is not sure how best to talk to his boss. He has heard of the GVV (Giving Voice to Values) approach and thinks he may be able to use it successfully because his company has recently implemented new initiatives to empower employees to speak of improvements to business practices. After identifying and clarifying the ethical issue, what should Frank do next?

• A) identify the stakeholders, what is at stake for them, and how to connect with them
• B) identify the values underpinning the different positions in the conflict and the possibilities for action
• C) consider his personal and professional purpose and choices in this situation
• D) develop and practice a powerful response that he can use with his boss

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Definitions:

Customers' Goals

The objectives or desired outcomes that customers aim to achieve through purchasing goods or services.

Substitute Products

Goods or services that can serve as replacements for each other, satisfying similar customer needs or desires.

Competition

The rivalry among businesses to attract customers and achieve higher sales, profits, and market share.

Discounted Future Profits

The present value of a company's projected future profits, adjusted for time and risk.