Customer Relationship Management Systems Collect and Manage Large Amounts of Data

question 137

True/False

Customer relationship management systems collect and manage large amounts of data about customers and make them available to employees.

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Definitions:

Pyroclastic Column

A dense, vertical cloud of hot volcanic ash, gas, and debris that rises from a volcanic eruption, capable of causing widespread destruction.

Volcanic Ash

Fine particles of rock and glass created by volcanic eruptions.

Laki Eruption

A major volcanic event in 1783-1784 from the Laki fissure and the Grímsvötn volcano in Iceland, which released large amounts of sulfur dioxide, causing significant environmental and health impacts in Europe.

Aerosols

Very small solid particles or drops of liquid dispersed in the atmosphere.