In a Study by Kotter and Haskett Evidence Is Provided

question 156

Multiple Choice

In a study by Kotter and Haskett evidence is provided to support the claim that __________ is important for performance.

• A) managing cultural values
• B) leading partnerships within an industry
• C) surveying the external environment
• D) managing client relationships as boundary spanners
• E) empowering employees

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Definitions:

Competitive Advantage

The attributes or conditions that allow a company to produce goods or services better or more cheaply than its rivals.

Diversity Management

The process of acknowledging, understanding, and valuing differences among people in the workplace including race, gender, age, nationality, and others, to achieve better business performance.

Minority Groups

Minority groups are populations differing from the majority population in some characteristics and often experiencing disadvantage or discrimination.

Prison Inmates

Individuals who are kept in a penal institution as a result of being convicted of a criminal offense.