Examlex
_____ refers to performance and the quality and quantity of task outputs as defined by team goals.
Customer Service
The assistance and service provided to customers before, during, and after purchasing and using goods or services.
Social Learning Theory
A theory in psychology that states people learn new behaviors by observing and imitating others, as well as by receiving rewards or punishments.
Negative Reinforcement
Negative Reinforcement is a concept in behavior psychology where the removal of an unfavorable outcome or stimulus following a desired behavior increases the likelihood of that behavior being repeated.
Punishment
A consequence given for a behavior perceived as wrong or undesirable, often with the intent to correct or deter such behavior.
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