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What Are the Major Steps in Developing a CRM Strategy

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What are the major steps in developing a CRM strategy?


Definitions:

Expected Dividend

The projected payment to shareholders, usually expressed as an annual amount.

Required Rate

The least yearly percentage yield that appeals to people or businesses to channel funds into a certain security or project.

Dividend Growth

The annual rate at which a company's dividend payments to shareholders increase.

Dividend Growth Rate

The annual growth percentage rate of dividends paid to shareholders by a company.

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