Searching for Latent Customer Needs Primarily Involves Understanding Customer Needs

question 28

True/False

Searching for latent customer needs primarily involves understanding customer needs through interaction with front-line employees who are in direct contact with customers.

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Definitions:

Secure Attachment

A healthy emotional bond that forms between a child and caregiver, characterized by trust and a sense of safety.

Strange Situation

A procedure developed in psychology to observe attachment relationships between a caregiver and child.

Wary

Being cautious and alert to potential dangers or problems; having a sense of carefulness.

Toys

Objects designed for play, typically used by children to stimulate imagination and develop physical or cognitive skills.