Examlex
In what areas is it appropriate to elicit employee participation? What outcomes should a manager expect from participation?
Emotional Labor
The process of managing feelings and expressions to fulfill the emotional requirements of a job, often in service-oriented professions.
Emotional Display Rules
Cultural guidelines that dictate how and when emotions should be expressed in various social situations.
Customer Service
The aid and backing offered by a business to individuals who purchase or utilize its products or services.
Feelings Dimension
An aspect of emotional experience that involves the subjective quality of emotions, ranging from positive to negative sensations.
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