Matching Joey, Konrad, and Susan Work at a Small Café.​Match Each

question 14

Multiple Choice

Matching
Joey, Konrad, and Susan work at a small café.​Match each of the following scenarios with the job design concept it most clearly illustrates.
-​job rotation

• A)​Joey takes the customers' orders, Kondrad makes their drinks, and Susan makes the sandwiches.
• B)​To break up the monotony of the long days, Joey, Konrad, and Susan switch jobs at regular intervals.
• C)​After Konrad leaves the company, Susan's job is modified so that she makes drinks as well as sandwiches.
• D)Susan, the designated sandwich-maker, is given control over what sandwiches appear on the menu, where the café gets its ingredients, and how the café's food supplies are stocked.

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Definitions:

Neuroticism

A personality trait characterized by anxiety, fear, moodiness, worry, envy, frustration, jealousy, and loneliness.

Emotionally Intelligent Leadership

A leadership approach that emphasizes the ability to understand and manage one's own emotions and the emotions of others to inspire and guide employees effectively.

Model

A representation, often simplified, that is used to explain, describe, or predict the behavior of a system or process.

Big Five Personality Factors

A model describing five broad dimensions of human personality: openness, conscientiousness, extraversion, agreeableness, and neuroticism.