Matching Joey, Konrad, and Susan Work at a Small Café.​Match Each

question 26

Multiple Choice

Matching
Joey, Konrad, and Susan work at a small café.​Match each of the following scenarios with the job design concept it most clearly illustrates.
-​job enlargement

• A)​Joey takes the customers' orders, Kondrad makes their drinks, and Susan makes the sandwiches.
• B)​To break up the monotony of the long days, Joey, Konrad, and Susan switch jobs at regular intervals.
• C)​After Konrad leaves the company, Susan's job is modified so that she makes drinks as well as sandwiches.
• D)Susan, the designated sandwich-maker, is given control over what sandwiches appear on the menu, where the café gets its ingredients, and how the café's food supplies are stocked.

---

Definitions:

Serotonin

A neurotransmitter that plays a key role in regulating mood, appetite, and sleep among other functions.

Pessimistic Attitude

A tendency to focus on the negatives of a situation or to expect the worst possible outcome.

Biological Perspective

An approach in psychology focusing on understanding human and animal behavior through biological processes, including genetics, the brain, and the nervous system.

Face Validity

The extent to which a test item appears to fit the particular trait it is measuring.