Joseph Is Trying to Understand the Concern of an Angry

question 107

Multiple Choice

Joseph is trying to understand the concern of an angry customer, but several employees keep interrupting the conversion. These interruptions are an example of

• A)static.
• B)feedback.
• C)miscommunication.
• D)noise.
• E)channel deficiency.

---

Definitions:

Indonesian Earthquake

A seismic event occurring in Indonesia, a region highly susceptible to earthquakes due to its position on the Pacific "Ring of Fire."

Subduction

The method in which a tectonic plate slides beneath another one and descends into the mantle during the convergence of the plates.

Indian-Australian Plate

A major tectonic plate that includes the Indian subcontinent and parts of the Indian Ocean and Australia.

Subduction Zone

An area where one tectonic plate is being forced under another, often associated with volcanic activity and earthquakes.