At True Colors, Inc

question 84

Multiple Choice

At True Colors, Inc., the sales representatives often argue with the production employees because promised orders are often behind schedule. The production employees claim the sales representatives frequently fail to submit orders until they are already past due. The sales representatives and the production employees are experiencing

• A)conflict between organization and environment.
• B)competition for scarce resources.
• C)intergroup conflict.
• D)interpersonal conflict.
• E)representative conflict.

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Definitions:

Marketing Channel

A set of practices or activities necessary to transfer the ownership of goods, and to move goods, from the point of production to the point of consumption.

Cooperative

An organization owned and operated for the benefit of those using its services, where members work together for a common goal, sharing in decisions and profits.

Credible Commitments

Promises or assurances that are viewed as reliable because they are backed by actions demonstrating the intent and ability to fulfill them.

Strategic Relationship

A purposeful partnership or alliance between organizations aimed at achieving mutually beneficial goals.