Examlex
Which of the following is NOT an organizational source of resistance to change as identified by Katz and Kahn?
Confidence Interval
A range of values, derived from sample statistics, that is likely to contain the value of an unknown population parameter at a given confidence level.
Standard Deviation
A measure of the amount of variation or dispersion of a set of values, used in statistics to quantify the spread of data points.
Service Times
Refer to the duration it takes to complete a service for a customer or process a task.
Variance
A measure of the dispersion or spread of a set of values, indicating how much the values differ from the mean of the set.
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