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Which of the Following Is NOT an Organizational Source of Resistance

question 26

Multiple Choice

Which of the following is NOT an organizational source of resistance to change as identified by Katz and Kahn?


Definitions:

Confidence Interval

A range of values, derived from sample statistics, that is likely to contain the value of an unknown population parameter at a given confidence level.

Standard Deviation

A measure of the amount of variation or dispersion of a set of values, used in statistics to quantify the spread of data points.

Service Times

Refer to the duration it takes to complete a service for a customer or process a task.

Variance

A measure of the dispersion or spread of a set of values, indicating how much the values differ from the mean of the set.

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