Your Text Says That Instant Messaging Has Replaced E-Mail as the Channel

question 13

True/False

Your text says that instant messaging has replaced e-mail as the channel of choice in some organizations, but that e-mail is still the most widely used channel.

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Definitions:

Blog

A site or page on the web that receives periodic updates, operated by either a person or a small collective, known for its laid-back and conversational writing approach.

Microblog

A variation on a blog in which messages are restricted to specific character counts; Twitter is the best-known example.

Overwhelm

To overcome completely in mind or feeling, often causing a sense of inability to manage or cope.

Followers

Individuals who choose to receive updates from a person or organization on social media.