Which Sentence Best Illustrates the Advice Your Text Gives About

question 33

Multiple Choice

Which sentence best illustrates the advice your text gives about writing a negative message?

• A)Because the watch was damaged, we will not be able to give you a full refund.
• B)Although your GreenGrow LM96 lawnmower is no longer covered by warranty, I have enclosed a credit voucher of $50 toward the cost of having it repaired at the nearest authorized GreenGrow repair depot.
• C)We're sorry that we cannot issue a refund for the full purchase price of the GreenGrow LM96. Please refer to the details of our warranty at www.greengrow.com.
• D)If you had read and saved the warranty information included with the GreenGrow LM96, you would know that the lawnmower is no longer covered by our refund or replacement guarantee.

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Definitions:

Analysis

The detailed examination or study of something in order to understand its nature, structure, or essential features.

Assumptions

Premises or beliefs taken as true without proof, often used as starting points for reasoning or calculations in various contexts.

Creative Destruction

A concept in economics which suggests that old ways of doing business are destroyed and replaced by new, more efficient methods.

Society's Scarce Resources

Resources that are limited in availability and are important for the production of goods and services, leading to allocation decisions.