Which of the Following Statements Offers the Best Advice to Follow

question 22

Multiple Choice

Which of the following statements offers the best advice to follow when making business telephone calls?

• A)Since the person you're calling can't see you, there's no need to smile.
• B)The responsibility for ending a call lies with the person who receives the call.
• C)When you leave a voice mail message, it is only necessary to leave your name and number so that your call can be returned.
• D)Before placing a call, jot down notes regarding all the topics you need to discuss.

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Definitions:

Labor Income

Earnings derived from employment, including wages, salaries, bonuses, and other compensation for work performed.

Lump Sum Payment

A single payment made at a particular time, as opposed to a series of payments made over time.

Leisure

Free time available to an individual excluding time spent on work, essential activities, or commitments.

Bushel

A volume measure used in agriculture, particularly in the United States, equivalent to 8 dry gallons or about 35.24 liters.