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E-Mail Is Rapidly Becoming the Preferred Communication Channel for Online

question 92

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E-mail is rapidly becoming the preferred communication channel for online customer service.


Definitions:

Average Age

The mean age of a group of individuals, calculated by summing their ages and dividing by the number of individuals.

Male Employees

Refers to workers or staff members within an organization who are identified as male.

Female Employees

The segment of the workforce that identifies as female, often analyzed in studies regarding workplace diversity and equality.

Test Scores

Quantitative values that represent the performance or achievement of an individual on an assessment.

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