Which of the Following Statements About Listening to Customers Is

question 30

Multiple Choice

Which of the following statements about listening to customers is least accurate? 

• A)Listening to customers can result in increased sales and profitability.
• B)Companies should hire employees who already possess good listening skills because training employees in this area is usually ineffective.
• C)As the U.S. economy becomes increasingly service oriented, customer service becomes even more important.
• D)Listening can be a strong customer acquisition and retention tool.

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Definitions:

Option Quotes

Option quotes provide the price at which an option can be bought or sold, displaying details like the strike price, expiration date, and whether it's a call or put option.

Net Profit

The actual profit after working expenses not included in the calculation of gross profit have been paid.

Options Strategy

Involves various trades with options and often the underlying assets to capitalize on market movements or protect against risk.

Narrow Range

Narrow Range indicates a situation where there is a small difference between the high and low prices over a set period of time.