Which of the Following Statements About Listening to Customers Is

question 30

Multiple Choice

Which of the following statements about listening to customers is least accurate? 

• A)Listening to customers can result in increased sales and profitability.
• B)Companies should hire employees who already possess good listening skills because training employees in this area is usually ineffective.
• C)As the U.S. economy becomes increasingly service oriented, customer service becomes even more important.
• D)Listening can be a strong customer acquisition and retention tool.

Understand customer requirements and their influence on supply chain decisions.

Recognize the ethical and practical implications of supply chain and logistics management practices.

Identify the tools and utilities available in macOS for system management and troubleshooting.

Understand the core components and functions of operating systems, focusing on the kernel's role.

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Definitions:

Economic Profit

Revenue minus the opportunity cost of resources used; usually less than the accounting profit.

Accounting Profit

Revenue minus explicit cost.

Factors of Production

The resources used in the creation of goods and services, traditionally categorized into land, labor, capital, and entrepreneurship.

Opportunity Cost

The real cost of an item: what you must give up in order to get it.