Alyssa Wants to Become a Better Listener in the Workplace

question 27

Multiple Choice

Alyssa wants to become a better listener in the workplace.Which of the following is the best technique she can do to improve her listening skills?

• A)Don't maintain direct eye contact because doing so may distract the speaker.
• B)Interrupt whenever she has an opinion on the topic to share with her speaker.
• C)Rephrase and summarize the speaker's message in her own words.
• D)Avoid asking any questions because doing so may distract the speaker.

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Definitions:

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