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Justin Would Like to Use Text Messaging on the Job

question 70

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Justin would like to use text messaging on the job to communicate one-on-one with his customers. What should Justin do first? 

Recognize the relationship between phobias and avoidance behaviors.
Identify treatments and their appropriateness for different phobias.
Understand the concepts of obsession and compulsion and their impacts.
Differentiate between social and specific phobias.

Definitions:

Systematic Review

A comprehensive summary of research findings on a particular topic, following a strict methodology to critically analyze and synthesize data from multiple studies.

Placebo

An inactive substance or condition that has the appearance of an active treatment and that may cause improvement or change because of people’s belief in the placebo’s efficacy.

Nicotine Replacement

A method to help people stop smoking by delivering small amounts of nicotine to the body without the harmful effects of tobacco.

Smoking Cessation

The process of discontinuing tobacco smoking.

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