Which of the Following Statements About Direct Claims Is Most

question 96

Multiple Choice

Which of the following statements about direct claims is most accurate? 

• A)Written claims are taken more seriously than claims made by phone or e-mail.
• B)Straightforward claims use the indirect approach.
• C)When you have a straightforward claim, your first step should always be to write a claim letter.
• D)Companies of all sizes today employ social media specialists who monitor and respond to online comments and complaints.

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Definitions:

Continuous Flow

A production process that operates without any interruptions, producing goods at a constant rate.

Weighted-Average Method

This is a cost accounting method that calculates inventory cost by taking the weighted average of all units available for sale during the accounting period.

Work in Process Inventory

The value of goods in various stages of production but not yet completed; includes materials, labor, and overhead costs incurred so far.

Process Costing

An accounting methodology used for homogeneous products, allocating manufacturing costs to units of output on an average basis.