Social Media Experts Say That Not Every Comment on the Web

question 82

Short Answer

Social media experts say that not every comment on the Web merits a response. They recommend responding to posts only when you can add _____________, for example, by correcting false information or providing customer service.

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Definitions:

Indirect Approach

A communication strategy where the main point is not presented directly at the beginning.

Discretionary Approach

A method or strategy that allows for flexibility and personal judgment in decision-making processes.

Shock Or Surprise

An emotional or physical response to an unexpected event or piece of information.

Direct Approach

A communication style that is straightforward and to the point, without unnecessary details or digressions.