Which of the Following Would Not Be Included in the Closing

question 97

Multiple Choice

Which of the following would not be included in the closing paragraph of a bad-news message? 

• A)An alternative or compromise 
• B)Resale or sales promotion information 
• C)A standard phrase such as If you have any questions, please don't hesitate to call.
• D)A reference to an enclosed coupon, certificate, or other freebie

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