The Bad Feelings Associated with Disappointing News Can Generally Be

question 71

True/False

The bad feelings associated with disappointing news can generally be reduced if the reader is not told the reasons for the rejection.

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Definitions:

Billing Statement

A summary of transactions, payments, credits, and fees on an account over a specific period, typically issued periodically by creditors to debtors.

Truth In Lending Act

A United States federal statute aimed at fostering informed consumer credit utilization through mandating the disclosure of its terms and expenses.

Extending Credit

The act of granting a customer the ability to purchase goods or services now and pay for them at a later date, based on trust that payment will be made in the future.

Consumer Credit

Financing extended to consumers to allow them to purchase goods and services and repay the money over time.