Closing a Bad-News Message with a Statement Such as Visit

question 75

Short Answer

Closing a bad-news message with a statement such as Visit our website soon for our summer concert schedule uses ________ information or sales promotion to encourage the customer's continued patronage.

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Definitions:

Skulls

The bony structures forming the head in vertebrates, housing the brain and providing support for the face and jaws.

Neuron

A nerve cell.

Axon

The main protruding branch of a neuron; it carries messages to other cells in the form of electrical impulses.

Neurons

are the basic working units of the brain, specialized cells designed to transmit information to other nerve cells, muscle, or gland cells.