Impersonal Communication Is the Best Way to Approach Interactions with Customers

question 36

True/False

Impersonal communication is the best way to approach interactions with customers because it speeds up the interaction.

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Definitions:

Negative Stereotypes

Simplified and generally fixed perception of particular groups that is often unfavorable and incorrect.

Externally Motivated

Driven by external rewards or pressures rather than personal interest or intrinsic desire.

Impoverished Background

A situation where an individual or family lives in a state of financial hardship or poverty, lacking sufficient resources for a standard living.

Confirmation Bias

The predisposition to look for, comprehend, prioritize, and recollect facts in a way that supports one’s own prior convictions or hypotheses.