Which of the Following Is NOT a Recommendation When Delivering

question 16

Multiple Choice

Which of the following is NOT a recommendation when delivering bad news?

• A)Offer the bad news by simply stating it; there is no need for a long explanation.
• B)Close with a goodwill message.
• C)Provide a buffer.
• D)Deliver the bad news indirectly.

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Definitions:

Planning

Process of anticipating future events and conditions and determining courses of action for achieving organizational objectives.

Organizational Objectives

Specific, measurable goals set by a business or organization to guide its operations and strategic decisions.

Management

The process of planning, organizing, directing, and controlling the resources of an organization to achieve its goals efficiently and effectively.

Analyze

To examine something in detail in order to understand it better or discover more about it.