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In General, When Marketers Focus on Customers Chosen for Their

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In general, when marketers focus on customers chosen for their lifetime value, they earn lower profits in future periods than when they focus on customers selected for other reasons.


Definitions:

Micro-Macro Linkage

refers to the ways in which small-scale individual actions and interactions connect with large-scale social structures and processes.

Metatheoretical

Pertaining to the analysis, discussion, or critique of the foundational assumptions, principles, and methods that underlie a particular theory or field of study.

Micro-Macro Linkage

The relationship and interplay between individual actions and behaviors (micro-level) and larger societal structures and processes (macro-level).

European

Pertaining to or originating from Europe, often referring to the cultures, languages, or individuals from European countries.

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