Suppose That a Retail Store Conducts a Mail Survey of Its

question 52

Multiple Choice

Suppose that a retail store conducts a mail survey of its customers and finds that 50 percent of the customers believe store personnel are "courteous." Which benchmark or comparison would be most useful for interpreting this result?

• A)The annual dollars spent at the store by those customers who believe store personnel are courteous
• B)How the 50 percent figure compares with that for competitors
• C)The percentage of store personnel who have completed training in customer service and public relations
• D)How the 50 percent figure compares with industrial or wholesale institutions and stores
• E)The percentage of store personnel who feel they are courteous to customers

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Definitions:

Stream

In computing, a sequence of data elements made available over time, often used for input and output operations.

Stdout

Standard Output, a predefined file stream in computer programming used to output data to the screen or another output destination.

Stream

An abstraction for a sequence of data elements made available over time, often used for input/output operations in programming.

Ostream

An output stream in C++, associated with high-level output operations to a variety of destinations including files, devices, or consoles.