Many Services Base Their Success on Building a Group of Satisfied

question 184

Multiple Choice

Many services base their success on building a group of satisfied customers who use their services on a regular basis over long periods of time. This critical component of success is referred to as

• A) partnerships.
• B) repeated customer contact.
• C) inseparable clientele.
• D) long-term customers.
• E) client-based relationships.

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Definitions:

Evolutionary Psychology

Evolutionary Psychology is a theoretical approach in the social and natural sciences that examines psychological structure from a modern evolutionary perspective.

Fromm's Theory

A psychoanalytic theory focusing on the impact of society, culture, and economy on human personality development, emphasizing the need for freedom, love, and creative expression.

Evolutionary Psychology

A theoretical approach explaining psychological traits as adaptations evolved to solve recurrent problems in human ancestral environments.

Fulfilling Need

A psychological or physiological requirement essential for well-being and satisfaction of an individual.