Many Services Have Aspects That Consumers May Never Be Able

question 30

Multiple Choice

Many services have aspects that consumers may never be able to evaluate, even years after the purchase and consumption of the service. These attributes are called

• A) search qualities.
• B) performance attributes.
• C) experience qualities.
• D) immeasurable attributes.
• E) credence qualities.

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Definitions:

Digestion

The process by which food is broken down into smaller components, eventually to be absorbed into the bloodstream for use by the body.

Elimination

The process of removing waste products and toxins from the body, achieved through mechanisms such as excretion and defecation.

Ingestion

The act of consuming food, beverages, or any other material by ingestions or absorption into the organism.

Absorption

Absorption is the process by which substances are taken into the body's interior, as in the uptake of nutrients by the digestive tract.