Because Most Services Are People Based, They Are Susceptible to Heterogeneity

question 63

True/False

Because most services are people based, they are susceptible to heterogeneity, or variation in demand over time.

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Definitions:

Dow Jones Industrial Average

A stock market index that measures the stock performance of 30 large companies listed on stock exchanges in the United States.

Discrete Random Variables

Variables that take on a countable number of distinct and separate values, often resulting from counting processes.

Rolling Dice

An activity involving throwing a die or dice to generate random numbers, often used in games for movement, outcomes, or decision-making mechanisms.

Income

The money received, especially on a regular basis, for work or through investments.