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According to Hamilton and Webster (2008) there are a number of factors that affect the strength of the relationship of the firm with its customers. Which of the following is NOT one of these factors?
Sharpe Measure
A ratio used to evaluate the risk-adjusted return of an investment, calculated by subtracting the risk-free rate from the return of the investment and dividing by the investment's standard deviation.
Excess Returns
Returns on an investment that exceed the benchmark or risk-free return, often used as a measure of the performance of investment managers.
Risk-free Asset
An investment that is expected to deliver its promised returns without any risk of financial loss, typically associated with government bonds.
Risk Premium
The additional return expected by an investor for taking on a higher level of risk compared to a risk-free investment.
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