To Create a Positive Operating Environment and Get the Best

question 34

Multiple Choice

To create a positive operating environment and get the best out of an agent it is necessary to:

• A)Keep communication up to date
• B)Ensure that the agent is given company bulletins and other information
• C)Respond promptly to queries
• D)Have regular visits to the agent
• E)All of the above

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Definitions:

Intelligence

The competency to gain insights from experiences, tackle issues, and utilize what is known to conform to changing environments.

Cognitive Perspective

A psychological approach focusing on mental processes such as perception, memory, and problem-solving.

Retrieve Information

The process or action of regaining or recalling information from memory storage.

Cognitive Perspective

The cognitive perspective in psychology focuses on the internal processes that influence thought patterns and behaviors, emphasizing how people interpret, process, and remember information.