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Explain the Four Distinguishing Characteristics That Differentiate Services Products from Physical

question 59

Essay

Explain the four distinguishing characteristics that differentiate services products from physical goods. Identify what steps a firm might take to overcome any problems that each of these characteristics can present when marketing a services product overseas.


Definitions:

Process Layout

An arrangement of production where workstations or departments are grouped by function to perform similar activities, optimizing for flexibility rather than efficiency.

Flexibility

The ability to adapt to new, different, or changing requirements, environments, or conditions in a responsive and effective manner.

Product Layout

A way to arrange a manufacturing business by placing equipment in an assembly line.

Auto Assembly Lines

A manufacturing process in which parts are added to a product in a sequential manner to create a finished product efficiently.

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