Services Products Are Generally More Culturally Sensitive Than Physical Goods

question 4

Multiple Choice

Services products are generally more culturally sensitive than physical goods. Which of the following is NOT a cultural influence on the service encounter?

• A)Relationship with activity
• B)Relationship with nature
• C)Relationship with space
• D)Relationship with others
• E)Relationship with time

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Definitions:

Socioeconomic Index

A composite measure that considers an individual's or group's economic and social position in relation to others, based on factors like income, education, and occupation.

Occupational Status

The relative value or prestige assigned to specific occupations or professions within a society, often influencing social standing and access to resources.

Average Earnings

The mean income of individuals or groups, calculated by dividing total earnings by the number of earners.

Organizational Assets

Resources owned by a company that have value and can contribute to its financial health, including physical, intangible, and human resources.