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Discuss the unification of Japan.
Service Quality
A measure of how well the service level delivered matches customer expectations, often evaluated in terms of reliability, responsiveness, assurance, empathy, and tangibles.
Direct Leadership
A leadership approach where the leader interacts with followers directly, providing clear instructions, guidance, and feedback.
Human Capital
The skills, knowledge, experiences, and abilities possessed by individuals, regarded as assets to an organization or country.
Social Capital
The networks, relationships, and connections among people that can be economically valuable and facilitate cooperation and coordination.
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