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Why do you think customers talk much more about negative product and service experiences than positive ones?
Self-Esteem
An individual's subjective evaluation of their own worth or personal value.
Depressed Mood
A prolonged state of sadness or low spirits, which can affect one's thoughts, behavior, feelings, and sense of well-being.
Nursing Outcomes
The measurable states, behaviors, or perceptions of individuals, families, or communities that are influenced by nursing interventions.
Grooming
The practice of cleaning and maintaining one's personal appearance or of caring for one's hygiene and looks.
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