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When dealing with a negative situation, if company leaders try to convince the public the firm is not responsible and the predicament could not have been foreseen, the company is using an excuse as a form of impression management.
Working Conditions
The environment in which an individual works, including aspects such as safety, amenities, workload, and physical conditions.
Motivator-Hygiene Theory
A theory of job satisfaction proposed by Frederick Herzberg, arguing that factors leading to job satisfaction (motivators) are different from those leading to dissatisfaction (hygiene factors).
Job Enrichment
Enhancing a job by adding tasks that increase responsibility, autonomy, and opportunities for personal growth.
Adam Smith
An 18th-century Scottish economist and philosopher, best known for his theories on free markets and the division of labor.
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