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Cases Filed with One of the Agencies in the Council

question 103

True/False

Cases filed with one of the agencies in the Council of Better Business Bureaus are normally heard sooner and are less costly than cases filed with the FTC.


Definitions:

Systematic Desensitization

A behavioral therapy technique aimed at reducing phobic or anxiety responses by gradual exposure to the feared object or situation paired with relaxation techniques.

Cognitive Therapy

A form of psychotherapy that aims to change negative patterns of thinking or behavior that contribute to an individual's psychological distress.

Token Economy

A behavioral modification system based on the systematic reinforcement of target behavior through the distribution and exchange of tokens.

Counterconditioning

A behavior therapy technique where a maladaptive response to a stimulus is replaced with a more desirable one.

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