Firms Can Reduce Costs When Customers Order Over the Internet

question 85

Multiple Choice

Firms can reduce costs when customers order over the internet in each of the following ways except:

• A)lower production costs in manufacturing the product.
• B)reduced shipping costs since the customer pays for shipping.
• C)decreased labor costs in stocking or restocking shelves.
• D)lower sales costs since sales people are not used for the transaction.